Shipping policy

Thank you for shopping at AlphaPet Global!

Shipping Policy

We currently ship within the United States only. 

All orders are shipped from US warehouses.

Processing Time
All orders are processed within 1–2 business days.

Shipping Time
Orders typically arrive within 2–5 business days after processing, depending on your location and carrier conditions.

Shipping Rates
We offer free shipping on all orders over $49. Shipping costs for orders below this amount are calculated at checkout.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.

Delays
Occasionally, delivery times may be affected by external factors such as carrier delays or high demand periods.

Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered, but we will assist you in resolving the issue with the carrier.